Clora CRM · for service businesses

From first enquiry to paid invoice

Clora CRM follows the work from lead to opportunity, quote, project, billable time, invoice and payment, with a portal where each client sees their own work.

In development

Clora CRM admin portal: the sales pipeline with new, qualified, quoted and won opportunities and their values

Design preview with made-up data. Screens may change before launch.

What it does

Sales, delivery and billing on one record

The quote becomes the project, the project collects the time, and the time becomes the invoice.

Leads and pipeline

Capture enquiries, qualify them and track each opportunity on a sales board.

Quotes and e-signature

Build quotes from your catalogue of products and services, then send them to be signed online.

Clients and projects

A signed quote becomes a project with its own budget, team and milestones.

Tasks and billable time

Tasks, owners and due dates, with time recorded against them as billable or not.

Invoices and payments

Invoices from approved time and milestones, payments recorded against them, and sync to Xero.

Revenue reports

Invoiced, paid and overdue amounts, win rates and the pipeline, by month and by client.

A look at the screens

Built for the way a services firm wins and delivers work

Four of the screens your team and your clients would use.

Admin portal

Quotes with GST, margin and a payment schedule

Build a quote from your catalogue, check the margin, and send it for e-signature. The payment schedule drafts the invoices for you.

  • Lines from your catalogue of products and services
  • Margin shown to admins only
  • Signed quotes become projects with their budget set
Clora CRM admin portal: a quote with three lines, GST and a total of $64,020, the margin, its activity and a payment schedule
Project manager portal

Hours against budget, without the rates

Project managers run tasks and track time against the quoted budget. Rates and margins stay hidden in their portal.

  • Budget, hours logged and billable share at a glance
  • Tasks with owners, due dates and status
  • Time by person, this week
Clora CRM project manager portal: a project with hours against budget, its tasks and status, and time logged this week, with rates hidden
Admin portal

Know what is owed, and for how long

See outstanding and overdue amounts, ageing at a glance, and every invoice with its status.

  • Ageing by 30 and 60 days
  • Invoices ready for Xero
  • Part payments recorded against the invoice
Clora CRM admin portal: invoices with outstanding and overdue totals, an ageing bar and each invoice's status
Client portal

Your clients sign, track and pay in one place

Each client sees their own quotes to sign, project progress, invoices to pay and the documents you share.

  • Quotes signed online
  • Invoices paid by card
  • Each client sees only their own records
Clora CRM client portal: a quote ready to sign, project progress, an invoice to pay and shared documents
How it connects

One record of each client

The quote becomes the project and the time becomes the invoice, connected to your accounts, payments and calendar.

Diagram of how Clora CRM connects: admin, project manager and client portals sign in to Clora CRM, which runs on the shared Clora platform and your own database, and connects to Xero, online payments, e-signature, email and calendar, and Clora Pay
Illustrative. Connections depend on the apps and services you use.
Who uses it

A portal for your team and your clients

Owners see everything; project managers see their own projects without rates or margins; clients see only their own work.

Office

Admin or owner

Every client, project, quote, invoice and report, including rates and margins.

Delivery

Project manager

Their projects, tasks, hours and clients. Rates and margins are hidden.

Client

Client contact

Their own quotes, projects and invoices, to sign, review and pay.

Built on Clora

The same secure base under every app

Every Clora app runs on one platform, built and supported by WebRange. Use one app on its own, or add the others later on the same sign-in and the same records.

How the Clora platform works

  • Your organisation's data in its own database, kept apart from every other client
  • Sign-in with multi-factor authentication for everyone
  • Every change recorded, with who made it and what it was before
  • Each person sees only the records and fields their role allows
Questions

Common questions about Clora CRM

Who is Clora CRM for?

Australian service businesses such as agencies, consultancies and professional firms that quote for work, deliver it as projects and bill for time.

Can my clients see their projects?

Yes. Each client contact gets a portal showing their own quotes, projects and invoices, where they can sign quotes and pay invoices.

Can project managers see our rates and margins?

Only if you allow it. By default, project managers see their projects, tasks and hours, with rates and margins hidden.

When is Clora CRM available?

Clora CRM is in development. Register your interest and we will contact you before it launches.